Public Safety Dispatcher
Company Name:
Department of Defense
United States Citizens Term NTE 14 months Full Time The Navy and Marine Corps team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training. From pipefitters to accountants, scientists to engineers, doctors to nurses-the careers and opportunities to make a difference are endless. Civilian careers-where purpose and patriotism unite! This position is located within the Commander Navy Region Mid-Atlantic (CNRMA), Public Safety, Emergency ManagementDepartment, Naval Station Newport, Rhode Island. This position is responsible for receiving and processing calls from military, civilians, and the general public. The incumbent provides police, fire, and emergency medical services (EMS) dispatching for the protection of life and property on board the installation and its Area of Responsibility (AOR).
You must be a US Citizen. Must be registered for Selective Service, see Legal & Regulatory Guidance. Suitable for Federal employment as determined by background investigation. Selectee may be required to successfully complete a probationary period. You must obtain and maintain a security clearance.
Coordinating mutual aid support based on initial calls with outside agencies to determine appropriate level of service to be rendered.
Evaluating emergency and administrative calls in order to dispatch emergency vehicles (e.g. fire, police, medical).
Distinguishing between routine and emergency responses in order to prioritize and dispatch appropriate personnel and apparatus to scene of emergency.
Determining emergency units available for dispatch by scanning status charts.
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-04 gradelevel or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled and has equipped you with the particular knowledge, skills, and abilities, to successfully perform the duties of the position. Specialized experience must demonstrate the following:
Experience: 1) Processing incoming alarms, emergency and non-emergency calls for fire, medical and police assistance; 2) dispatching personnel and apparatus to the scene of emergencies; and 3) recording pertinent data events and logs. NOTE: THIS INFORMATION MUST BE SUPPORTED IN YOUR R SUM TO BE CONSIDERED FOR THE POSITION and providing information and initiating directions to incoming callers over the telephone and a radio network. OR Education: Successfully completed four full years of education above the high school level at an accredited college and university. OR Combining Education and
Experience: A combination of experience as described above education as described above which, when combined, is equivalent to 100% of the qualification requirement. The level of the course work must have been equivalent to at least the junior-and senior-year levels of a baccalaureate program.
Additional qualification information can be found from the following Office of Personnel Management and /
PART-TIME OR UNPAID
Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
As part of the application process, you must complete and submit an occupational questionnaire. To preview this questionnaire and determine if your experience matches the skills required for this position, click the following link: View Assessment Questions.
_EDUCATION:_
_Are you using your education to qualify?_ For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you must submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned). See OPM'sGeneral Policies for information on crediting education. Degree audits are not acceptable.
Education completed in foreign colleges or universities may be used to meet the qualification requirements if the applicant can provide documentation indicating that the foreign education is comparable to that received in an accredited educational institution in the United States. It is the responsibility of the applicant to provide such evidence when applying for further information,
_REQUIREMENTS:_
Selectee is required to participate in the Department of Defense direct deposit of pay program.
A secret security clearance is a requirement of this position. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a position offer or removal. If you possess a security clearance, please indicate the level and termination date in your resume.
Employee must be able to multi-task.
Employee must be able to communicate clearly and concisely using radios and telephone equipment.
Incumbent must possess the ability to remain emotionally detached under emergency or disaster conditions.
Incumbent may at time be required to endure stress during emergency calls.
Position is rotating shift position and employee may be required to work holidays, weekends, and overtime.
Position is categorized as CAT 5 personnel. All first and Emergency Responders who are U.S. Military Personnel, DoD Civilians, and/or Contractor Personnel are considered CRITICAL or ESEENTIAL personnel. Emergency call-taking and Dispatch Staff are critical and essential personnel.
Physical Demands: The work is primary sedentary, usually accomplished while the employee is seated at a desk or table. Some walking or standing may be required in the course of a normal workday but not special physical effort or ability is required to perform the work.
Work Environment: Duties are performed in a Level II area which must remain secured at all times. The work involves everyday risks and discomforts associated with normal office work.
When the application process is complete, we will review your r esume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the _Occupational Questionnaire_, along with your supporting documentation to determine your ability to demonstrate the following knowledge, skills and abilities/competencies:
Knowledge of Dispatching Policies and Procedures.
Skill in Reasoning
Ability to operate Emergency Telecommunications Equipment
Ability to Manage, Organize, and Disseminate information
You will be rated under Category Rating procedures based on the extent to which your experience meets the Knowledge, Skills and Abilities for the position and rated as shown below. Additional points are not added for veterans' preference; however, preference is still applied. Applicants eligible for veteran's preference will receive selection priority over non-veterans.
If you meet the qualification requirements, your application will be placed in one of three categories:
_Best Qualified-_ __Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for announced position.
_Highly Qualified-_ Candidates in this category possess good skills and experience above the minimum requirements for announced position.
_Qualified_ - Candidates in this category meet the minimum experience requirements for announced position.
If, after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.
Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
To begin the process, click the _Apply Online_ button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the _Submit My Answers_ button at the end of the process.
To apply for this position, you must provide a complete Application Package which includes:
Complete Resume.
Complete Assessment Questionnaire. _View Occupational Questionnaire_
Other supporting documentation as required. Please see the _REQUIRED DOCUMENTS_ section to determine if there are other documents you are required to submit.
Your complete application (resume, assessment questionnaire, and all supporting documents) must be submitted by 11:59 pm Eastern Standard Time (EST) on _Wednesday, December 31, 2014_.
If more than one resume is received, only the last resume received and processed will be reviewed.
If you upload your documents, _do not fax_ the same documents.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account: select Application Status, and click on the more information link under the application status for this position.
If you are unable to apply online or unable to upload your supporting documents follow the directions located at:
This Vacancy ID is _1284712_.
Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.
It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed is received, legible and accurate.
HR will not modify answers/documents submitted by an applicant.
The documents you are required to submit vary based on what you are claiming (i.e., applying as a veteran or disabled veteran, applying as a military spouse, etc). Please review the following link to see if there are any documents you need to provide:
When the application process is complete, your application will be reviewed to determine if you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the questionnaire, along with your supporting documentation to determine your level of knowledge, skill, and ability, related to the job requirements.
Best qualified applicants will be referred to the hiring manager. Best qualified applicants with veterans' preference are entitled to initial selection consideration. If there are a sufficient number of best qualified applicants with veterans' preference, only those veterans will be referred to the hiring manager. The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
If, after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.
Stay informed of changes to your application status by signing up for automatic email alerts .
Department of the Navy offers a comprehensive benefits packagethat includes, in part, paid vacation, sick leave, holidays and a 401K-type retirement plan. More information can be found at:
This Position is subject to Department of Defense Priority Placement Program.
Relocation expenses may or may not be authorized.
Recruitment incentitives may or may not be authorized.
Males born after December 31, 1959, will be required to certify that they have registered with the Selective Service System. If you fail to do so, you will be required to certify that you did not knowingly and willfully fail to register. This requirement must be met before you can be appointed to this position.
This announcement may be used to fill additional vacancies.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
The Department of the Navy uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, .
_Federal Annuitant Information:_
The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found
_Interagency Career Transition Assistance Program_ _ (ICTAP) Eligible:_
Current DON Interagency Career Transition Program (ICTAP) Eligibles: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the well-qualified category or higher. For more information about ICTAP eligibility please review the following link:
Military Spouse Preference (MSP):
_
_
_Veteran's Preference Information:_ Estimated Salary: $20 to $28 per hour based on qualifications.
Department of Defense
United States Citizens Term NTE 14 months Full Time The Navy and Marine Corps team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training. From pipefitters to accountants, scientists to engineers, doctors to nurses-the careers and opportunities to make a difference are endless. Civilian careers-where purpose and patriotism unite! This position is located within the Commander Navy Region Mid-Atlantic (CNRMA), Public Safety, Emergency ManagementDepartment, Naval Station Newport, Rhode Island. This position is responsible for receiving and processing calls from military, civilians, and the general public. The incumbent provides police, fire, and emergency medical services (EMS) dispatching for the protection of life and property on board the installation and its Area of Responsibility (AOR).
You must be a US Citizen. Must be registered for Selective Service, see Legal & Regulatory Guidance. Suitable for Federal employment as determined by background investigation. Selectee may be required to successfully complete a probationary period. You must obtain and maintain a security clearance.
Coordinating mutual aid support based on initial calls with outside agencies to determine appropriate level of service to be rendered.
Evaluating emergency and administrative calls in order to dispatch emergency vehicles (e.g. fire, police, medical).
Distinguishing between routine and emergency responses in order to prioritize and dispatch appropriate personnel and apparatus to scene of emergency.
Determining emergency units available for dispatch by scanning status charts.
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-04 gradelevel or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled and has equipped you with the particular knowledge, skills, and abilities, to successfully perform the duties of the position. Specialized experience must demonstrate the following:
Experience: 1) Processing incoming alarms, emergency and non-emergency calls for fire, medical and police assistance; 2) dispatching personnel and apparatus to the scene of emergencies; and 3) recording pertinent data events and logs. NOTE: THIS INFORMATION MUST BE SUPPORTED IN YOUR R SUM TO BE CONSIDERED FOR THE POSITION and providing information and initiating directions to incoming callers over the telephone and a radio network. OR Education: Successfully completed four full years of education above the high school level at an accredited college and university. OR Combining Education and
Experience: A combination of experience as described above education as described above which, when combined, is equivalent to 100% of the qualification requirement. The level of the course work must have been equivalent to at least the junior-and senior-year levels of a baccalaureate program.
Additional qualification information can be found from the following Office of Personnel Management and /
PART-TIME OR UNPAID
Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
As part of the application process, you must complete and submit an occupational questionnaire. To preview this questionnaire and determine if your experience matches the skills required for this position, click the following link: View Assessment Questions.
_EDUCATION:_
_Are you using your education to qualify?_ For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you must submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned). See OPM'sGeneral Policies for information on crediting education. Degree audits are not acceptable.
Education completed in foreign colleges or universities may be used to meet the qualification requirements if the applicant can provide documentation indicating that the foreign education is comparable to that received in an accredited educational institution in the United States. It is the responsibility of the applicant to provide such evidence when applying for further information,
_REQUIREMENTS:_
Selectee is required to participate in the Department of Defense direct deposit of pay program.
A secret security clearance is a requirement of this position. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a position offer or removal. If you possess a security clearance, please indicate the level and termination date in your resume.
Employee must be able to multi-task.
Employee must be able to communicate clearly and concisely using radios and telephone equipment.
Incumbent must possess the ability to remain emotionally detached under emergency or disaster conditions.
Incumbent may at time be required to endure stress during emergency calls.
Position is rotating shift position and employee may be required to work holidays, weekends, and overtime.
Position is categorized as CAT 5 personnel. All first and Emergency Responders who are U.S. Military Personnel, DoD Civilians, and/or Contractor Personnel are considered CRITICAL or ESEENTIAL personnel. Emergency call-taking and Dispatch Staff are critical and essential personnel.
Physical Demands: The work is primary sedentary, usually accomplished while the employee is seated at a desk or table. Some walking or standing may be required in the course of a normal workday but not special physical effort or ability is required to perform the work.
Work Environment: Duties are performed in a Level II area which must remain secured at all times. The work involves everyday risks and discomforts associated with normal office work.
When the application process is complete, we will review your r esume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the _Occupational Questionnaire_, along with your supporting documentation to determine your ability to demonstrate the following knowledge, skills and abilities/competencies:
Knowledge of Dispatching Policies and Procedures.
Skill in Reasoning
Ability to operate Emergency Telecommunications Equipment
Ability to Manage, Organize, and Disseminate information
You will be rated under Category Rating procedures based on the extent to which your experience meets the Knowledge, Skills and Abilities for the position and rated as shown below. Additional points are not added for veterans' preference; however, preference is still applied. Applicants eligible for veteran's preference will receive selection priority over non-veterans.
If you meet the qualification requirements, your application will be placed in one of three categories:
_Best Qualified-_ __Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for announced position.
_Highly Qualified-_ Candidates in this category possess good skills and experience above the minimum requirements for announced position.
_Qualified_ - Candidates in this category meet the minimum experience requirements for announced position.
If, after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.
Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
To begin the process, click the _Apply Online_ button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the _Submit My Answers_ button at the end of the process.
To apply for this position, you must provide a complete Application Package which includes:
Complete Resume.
Complete Assessment Questionnaire. _View Occupational Questionnaire_
Other supporting documentation as required. Please see the _REQUIRED DOCUMENTS_ section to determine if there are other documents you are required to submit.
Your complete application (resume, assessment questionnaire, and all supporting documents) must be submitted by 11:59 pm Eastern Standard Time (EST) on _Wednesday, December 31, 2014_.
If more than one resume is received, only the last resume received and processed will be reviewed.
If you upload your documents, _do not fax_ the same documents.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account: select Application Status, and click on the more information link under the application status for this position.
If you are unable to apply online or unable to upload your supporting documents follow the directions located at:
This Vacancy ID is _1284712_.
Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.
It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed is received, legible and accurate.
HR will not modify answers/documents submitted by an applicant.
The documents you are required to submit vary based on what you are claiming (i.e., applying as a veteran or disabled veteran, applying as a military spouse, etc). Please review the following link to see if there are any documents you need to provide:
When the application process is complete, your application will be reviewed to determine if you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the questionnaire, along with your supporting documentation to determine your level of knowledge, skill, and ability, related to the job requirements.
Best qualified applicants will be referred to the hiring manager. Best qualified applicants with veterans' preference are entitled to initial selection consideration. If there are a sufficient number of best qualified applicants with veterans' preference, only those veterans will be referred to the hiring manager. The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
If, after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.
Stay informed of changes to your application status by signing up for automatic email alerts .
Department of the Navy offers a comprehensive benefits packagethat includes, in part, paid vacation, sick leave, holidays and a 401K-type retirement plan. More information can be found at:
This Position is subject to Department of Defense Priority Placement Program.
Relocation expenses may or may not be authorized.
Recruitment incentitives may or may not be authorized.
Males born after December 31, 1959, will be required to certify that they have registered with the Selective Service System. If you fail to do so, you will be required to certify that you did not knowingly and willfully fail to register. This requirement must be met before you can be appointed to this position.
This announcement may be used to fill additional vacancies.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
The Department of the Navy uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, .
_Federal Annuitant Information:_
The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found
_Interagency Career Transition Assistance Program_ _ (ICTAP) Eligible:_
Current DON Interagency Career Transition Program (ICTAP) Eligibles: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the well-qualified category or higher. For more information about ICTAP eligibility please review the following link:
Military Spouse Preference (MSP):
_
_
_Veteran's Preference Information:_ Estimated Salary: $20 to $28 per hour based on qualifications.
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